We are committed to safeguarding your personal data. We provide engaging content (not limited to articles) for users; thus, the security of your personal data is important to us. This Privacy Policy outlines how we collect, hold, disclose, or process your personal data. Please read the following carefully to understand our practices regarding your personal data.
What Personal Data We Collect
We collect various types of personal information through our website or various sources. We collect this information to better communicate with you. The types of personal data we collect include: a. Personally identifiable data (e.g., name, e-mail address). This personal data is used to identify, locate, or contact an individual user. b. Pseudonymous data (e.g., “user 000”). Pseudonymous data is used to replace the actual name of a person.
Use of Personal Data
We may use your personal data to provide you with higher-quality products and better customer service in accordance with the law. Our purposes include, but are not limited to, the following:
a. Verifying your identity before responding to your feedback or queries, or offering you the best service;
b. Seeking professional advice, legal or otherwise, in order to provide the relevant services to you;
c. Investigating or addressing claims, disputes, or other complaints;
d. Ensuring a good user experience, efficient technical support, and the security of the service.
Handling of Personal Data
Your personal data can only be accessed by authorized staff. They are required to protect your personal data at all times, abiding by their contractual responsibilities.
Disclosure of Personal Data
We shall not send or sell any personal information of our clients to third parties. Your personal data will not be published or disclosed on our website or other platforms.
Cookies
Cookies are created when you browse the website. Cookies keep you signed in, recommend relevant content to you, and enhance your experience. When you browse a website, cookies are accessed by the server to identify your preferences so you can view the website content more efficiently. Many browsers accept cookies automatically. If you do not want your cookies to be collected, you can refuse cookies. However, some features may not be available to you, or some web pages on our website may not display properly.
Pixel Tags
A pixel tag (1x1 pixel) is a graphic that is loaded when a customer visits a web page. The tracking pixel is designed to be transparent and invisible to users. Cookies and pixel tags are used to monitor user behavior on the website. You have the choice to disable pixel tags, although this may limit some features during your use of the website.
IP Address
An Internet Protocol (IP) address is a numerical label assigned to connect devices in a computer network. We only keep the IP address to provide customer service.
How to Protect Your Personal Data
a. Clear your history or browser cache after each browsing session on your computer. You are strongly advised to clear the browser’s disk cache after each visit to our website.
b. If you want to visit our website, you can enter the website address directly into the browser address bar.
c. Be aware of spyware, which may track your internet session or acquire your personal data and browsing history.
d. Ensure that anti-virus and firewall software is installed on your personal computer. Ensure that you have installed the latest operating system on your computer.
e. Be aware of email fraud and delete junk emails regularly.